3D Printing & 3D Scanning in London
01474 550 934

Terms

Privacy Policy

PRINTING PORTAL - PRIVACY POLICY

Last updated: 24 May 2018

  1. General

This privacy policy (“Privacy Policy”) applies to all personal information collected through and processed in connection with the Website (http://www.printingportalhub.co.uk), and Services offered by Printing Portal Ltd (“Printing Portal”, “we” or “us”), located at:

28, Britton Street,

Clerkenwell, London,

EC1M 5UE

Email: info@printingportalhub.co.uk
Telephone number: +44 (0) 1474 550 934

 

Your privacy is important to Printing Portal which acts as the data controller within the meaning of the General Data Protection Regulation. In this Privacy Policy we inform you of our practices with respect to the collection and processing of your personal information (your personal data) when visiting our Website or using our Services. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy starting with a capital letter shall have the same meaning as in our Terms and Conditions. Printing Portal reserves the right to change this Privacy Policy, and will post any revisions on its website.

  1. What we collect

2.1. Information provided by you.

When you register on the Website to create a Printing Portal account, we ask for the following personal information in order to create an account for you:

  1. your first and last name
    b. your email address

If you want to use the Services offered by us, for example placing an Order, you may also be required to provide the following additional personal information:

  1. your billing information
    d. your shipping information
    e. your address
    f. your phone number
    g. your tax registration

2.2. Automatically generated information

We also collect “Automatically Generated Information” about your behaviour during your use of the Service. This information may include IP addresses, type of browser, browser settings, date and time, what features your use and for how long and other information regarding your use of the Service. We may also collect this information by using “cookies” in accordance with Clause 6 of our Privacy Policy.

  1. How we use it and on what grounds we use it

3.1. Our web servers collect logging and analytical information for the sole purpose of improving the Website and our Services.

3.2. We may draw up statistical and demographic data rendered anonymous and use this for performance monitoring, improvement of the Service and public relations.

3.3. The processing of your personal data is based on the following grounds:

  • Your consent;
  • The preparation or performance of an agreement with you;
  • Compliance with a legal obligation;
  • Our legitimate interests.

3.4. When we process personal data on the basis of your consent, you can always revoke your consent.

3.5. We may disclose the collected personal information if it reasonably believes that it is required to do so by law, regulation, court order or any government authority.

3.6. We can have a legitimate interest to process your personal data, namely to resolve disputes or legal procedures or for statistical reasons, to improve our services and public relations.

  1. How long we keep it

4.1. We do not retain your personal information for any longer than is necessary for the purposes mentioned in this Privacy Policy or in so far as such is necessary for compliance with statutory obligations and for solving any disputes.

4.2. When we process your personal information on the basis of the preparation or the performance of an agreement with you, we will store your personal information for up to seven years after our agreement has ended, or after resolving a dispute.

4.3. When we process your personal information on the basis of a legal obligation, we will store your personal information for the period which is determined by the law.

4.4. When we process your personal information on the basis of your consent, we will store your personal information until you revoke your consent.

4.5. Depending on the type of cookie, we will store your personal information for a maximum of 6 months.

  1. Cookies

We may store some information in the form of so-called “cookies” on your device, such as your computer, to offer a more user-friendly and efficient Website and Services. A “cookie“ is a small string of information that is saved temporarily or permanently on your computer when you visit the website.

5.2. We use so-called “functional cookies” (first-party cookies), which only serve the technical operation of the Website and Services. These cookies remain on your computer after you close your browser and may be used by your browser on subsequent visits to our websites. Once you disable these cookies by means of your browser settings not all functionalities of the Website and Services are accessible.

5.3. We also use so-called “analytics cookies” (third-party cookies) to better understand how you interact with our Websites and Services and to improve them overall. These cookies remain on your computer after you close your browser and may be used by your browser on subsequent visits to our websites.

5.4. You can disable any cookie and delete existing cookies in your Internet browser options at any time. You will find further details in the help section of your browser. However, not all functionalities of the Website may be accessible without cookies.

  1. Your rights

6.1. You have the right to request access, rectification, erasure, restriction, data portability and the right to object against the use of your personal information. However, we can decline your request in case we have compelling legitimate grounds which override your interests, or the processing is for the establishment, exercise or defense of legal claims.

6.2. For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal data. We will answer your request free of charge, however reserve the right to charge a reasonable fee for carrying out your request in case your request is excessive or is manifestly unfounded.

6.3. You can send your request to exercise your right(s) to info@pportalhub.com. Be as clear and precise as possible in your email. In any case state which right you want to exercise and on what grounds. We will answer your request within one month after receipt, unless we need more time. Then we will inform you within one month after receipt of your request that we need a maximum of another two months. Within this period of time we will notify you about whether we can fulfil your request or not. In case we cannot fulfil your request we will let you know on what ground.

6.4. If you have any complaints about our privacy practices we would appreciate if you could seek contact with us first. Together we can try to find and take away the source of your complaint. Your complaint can be send to: info@pportalhub.com.

6.5. At any given time you have the right to send a complaint about our privacy practices to the authorized supervisory body

  1. Changes to this privacy policy

We may change how we collect and use personal information at any time and without prior notice, at our sole discretion.

We may change this Privacy Policy at any time. If we make material changes to the Privacy Policy, we will notify you by sending an email to you. We will also update the “Last Updated Date” at the top of this Privacy Policy. If we let you know of changes through an email communication, then the date on which we send the email will be deemed to be the date of your receipt of that email.

  1. Questions & suggestions

If you have any questions or suggestions about our privacy practices, please feel free to contact us by email via: info@pportalhub.com